We collect information that helps us provide better design services and improve your experience. Here's what we gather and why:

Your information serves specific purposes that directly benefit your project and our working relationship:

• Delivering UX/UI design services tailored to your mobile app requirements
• Communicating about project progress, revisions, and deliverables
• Understanding user needs to create more effective design solutions
• Improving our design processes based on project outcomes
• Providing technical support and troubleshooting design issues
• Sending updates about new services that might benefit your projects
• Complying with Singapore's Personal Data Protection Act requirements

We don't use your information for advertising to third parties or selling your data. Everything we collect serves our direct business relationship with you.

We keep your information private, but there are specific situations where we might need to share it:

• Service Providers: We work with trusted tools for project management, file storage, and communication. These providers only access what's necessary to support your project.
• Legal Requirements: If Singapore authorities require it for legal compliance, we'll share necessary information while protecting your privacy as much as possible.
• Business Protection: To protect our business rights, prevent fraud, or address technical issues that could affect service quality.
• With Your Permission: We'll always ask before sharing your information for any other purpose, like featuring your project in our portfolio.

We never sell your personal information to marketers, advertisers, or data brokers. Your project details and business information stay confidential unless you specifically agree otherwise.

We take data security seriously and use multiple layers of protection to keep your information safe:

We keep your information only as long as necessary for business and legal purposes. Here's our retention schedule:

You can request earlier deletion of your information at any time, though we may need to keep some records for legal compliance or legitimate business purposes.

Our website uses cookies to improve your browsing experience and help us understand how people use our services. Here's what we track:

• Essential Cookies: Required for basic website functionality, like remembering your preferences and maintaining security.
• Analytics Cookies: Help us understand which content is most useful and how we can improve our website.
• Performance Cookies: Monitor website speed and performance to ensure a good user experience.

You can control cookie settings through your browser, though disabling essential cookies might affect website functionality. We don't use cookies for advertising or tracking you across other websites.

While we're based in Singapore, some of our service providers operate globally. When your information needs to be transferred outside Singapore, we ensure it receives equivalent protection through:

• Contractual agreements requiring the same privacy standards we maintain
• Working only with providers in countries with adequate data protection laws
• Using additional security measures for transfers to countries with different privacy regulations
• Limiting international transfers to what's absolutely necessary for service delivery

We regularly review our international partners to ensure they maintain appropriate data protection standards.

We update this privacy policy when our practices change or when required by law. Here's how we handle updates:

• We'll email you about significant changes that affect how we handle your information
• The updated policy will be posted on our website with a new "last updated" date
• For major changes, we'll ask for your renewed consent where required by law
• You can always access the current version of this policy at planyourutility.com/privacy-policy

If you don't agree with policy changes, you can request data deletion or discuss alternative arrangements that work for both parties.